The UKGC investigation found that between November 2019 and June 2021 Blue Planet had:
- Failed to implement Anti-Money Laundering (AML) policies, procedures and controls 10Bet to Pay Settlement to UK Gambling Commission for AML and Social Responsibility Failings
- Weaknesses in its reporting arrangements.
Those deficiencies in social responsibility included:
- No dedicated compliance staff to monitor safer gambling alerts overnight. Customers who reached safer gambling triggers overnight would be reviewed the following day
- Manual reviews allowed customers to pass safe gambling triggers without intervention
- A failure to have high-velocity risk alerts allowing customers to spend without interactions from staff
- No evidence of in-depth evaluations of customer interactions
- Failed to interact with two customers who showed signs of problem gambling during the commission’s assessment.
In addition to the settlement fee, Blue Planet must also pay £3,571.25 (€4,022) towards the Commission’s costs of investigating the case.
This brings the total fines for 2023 to more than €11.9 million. Gambling industry fines in 2022 came to €251,712,034 / $269,532,490 – a significant increase of 443.9% compared to 2021’s total of €44,753,969 / $48,642,992.
Olivia Richardson
Olivia has worked as an editor and writer for major brands across multiple niches. She now focuses on the iGaming and sports betting industries.