The Swedish Gambling Authority Spelinspektionen has fined Betway SEK 100,000 (€9,719) for violating rules relating to bonuses.
According to a statement released by the regulator, Betway customers were able to take advantage of the operator’s 200% match bonus that was launched and promoted in June of 2021.
Betway Fined by Swedish Regulator for Offering Illegal BonusesIn response to Spelinspektionen’s investigation, Betway stated that no customers had been negatively impacted by the mistake and that all customers were contacted by email and informed of the operator’s error. Betway also made changes to its internal processes so that employees would no longer be able to make promotional offers available so easily and has since implemented training for staff to ensure that any further breaches do not occur.
Despite the operator’s attempts to rectify the error, Spelinspektionen acknowledged that Betway had breached its licensing conditions by offering an ‘illegal bonus’ and must face a financial penalty.
However, the regulator did take the steps the company had taken into account when setting the fine stating:
“The Swedish Gambling Authority considers that Betway Limited has provided reliable information that the marketing campaign was a mistake and that the company has tried to minimise the damage that has occurred.
Betway Fined by Swedish Regulator for Offering Illegal Bonuses
Ciaran has been working within the Gambling Industry as a deep analyst since 2019. His deep knowledge and understanding of all the gambling regulations, and processes makes him a true asset, and an always valuable point of view for Gambling Industry News, allowing us to cover every topics from a brand new perspective.