Staff didn’t know how to deal with suspected money laundering activityDenmark Regulator Reprimands Casino Copenhagen for AML Failings
The violations involved included a failure to run a complete assessment of the risks associated with various aspects of the business including types of games, customers, and payment methods. Further violations included incomplete written business procedures and customer due diligence measures alongside a failure to follow up on an obligation to investigate and report suspected cases of money laundering.
The investigation also found that staff were insufficiently trained to deal with suspected money laundering activity as the casino. Meanwhile the company’s whistleblower program, a scheme that is required by law, did not ensure anonymity for anyone making a report of suspected illegal activity through the scheme.
The casino has been warned to fully train staff and to take further steps to ensure that all violations do no occur again.
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