Entain Bookmaker Ladbrokes Sued for Failing to Protect Problem Gambler

Entain Bookmaker Ladbrokes Sued for Failing to Protect Problem Gambler

Customer was given daily deposit limit of £20,000 despite earning just £3,000 per month

Entain Bookmaker Ladbrokes Sued for Failing to Protect Problem Gambler - Monday, August 29th, 2022 9:10

Ladbrokes
Entain Bookmaker Ladbrokes Sued for Failing to Protect Problem Gambler that accuses the company of enabling a problem gambler by allowing him to gamble significant sums and failing to place restrictions on his account.
Customer allowed to gamble £18k per day with no AML checks

Entain Bookmaker Ladbrokes Sued for Failing to Protect Problem Gambler Ladbrokes of allowing him to place wagers totaling £1.8 million (€2.1 million) over a period of seven months in 2015-16. His betting activity on the days he gambled averaged at £18,000 (€21,135) per day. His losses during the seven month period came to £231,000 (€271,234).

Despite his take-home pay of just £3,000 (€3,522) per month, Rose was given a deposit limit of £20,000 (€23,481). The High Court action suggests that this was a clear failure on the part of the company to protect its customers from the harms of problem gambling while also breaching anti-money laundering (AML) guidelines. The action states that Ladbrokes should have monitored his levels of excessive betting and either contacted the customer, placed restrictions on his account, and verified his source of funds.

Entain Bookmaker Ladbrokes Sued for Failing to Protect Problem Gambler Entain Bookmaker Ladbrokes Sued for Failing to Protect Problem Gambler Entain Bookmaker Ladbrokes Sued for Failing to Protect Problem Gambler

The High Court action comes just a short time after Entain was hit with a record fine of £17 million for ‘repeated and unacceptable’ social responsibility and AML failings. These were license breaches similar to those highlighted in the legal action.

Global gambling industry fines issued in 2022 have reached over $50,000,000.

Image credit: Danrok / CC BY-SA 3.0

Olivia Richardson

Olivia has worked as an editor and writer for major brands across multiple niches. She now focuses on the iGaming and sports betting industries.

Entain Bookmaker Ladbrokes Sued for Failing to Protect Problem Gambler