The Netherlands gambling authority, de Kansspelautoriteit (KSA), has fined Merkur Casino Almere €45,000 for allowing a self excluding gambler access to the casino.
According to the KSA’s announcement, the person had previously registered on the Central Register of Exclusion of Games of Chance (Cruks) but was allowed to access the casino nine times between February 17th, 2022 and March 2nd, 2022.
Netherlands Gambling Authority Fines Merkur Casino AlmereAccording to the Netherlands’ gambling regulations, this was a breach of the casino’s licensing conditions and a failure in the operator’s responsibility towards its customers. The KSA notes that if a customer’s status on the Cruks register cannot be verified, they must not be allowed to enter the casino.
As a result, the KSA has imposed a fine of €45,000 and warned Merkur Casino Almere to ensure that this type of breach does not happen again.
Netherlands Gambling Authority Fines Merkur Casino Almere to more than €56.9 million while the KSA’s fines make up almost €9 million of that figure. Netherlands Gambling Authority Fines Merkur Casino Almere, gambling industry fines in 2022 came to €251,712,034 / $269,532,490 – a significant increase of 443.9% compared to 2021’s total of €44,753,969 / $48,642,992.