However, the ASA received a complaint that that these terms and conditions were relayed too quickly and at too low a volume. According to the complainant, they were unable to understand what was being said.
Paddy Power Sanctioned by ASA for Misleading Radio Ad with Unintelligible Terms and Conditions Paddy Power Sanctioned by ASA for Misleading Radio Ad with Unintelligible Terms and ConditionsIn a statement, the ASA said:
“We considered that information about the offer applying to selected online bets was material information that consumers required in order to make an informed decision. These therefore must be presented to listeners in a clear and intelligible manner.
Because those conditions had not been presented in a clear and intelligible manner, we concluded that the ad was misleading.”