According to the GRA announcement, the company had failed to carry out appropriate customer due diligence checks between December 2016 and December 2019. These included several instances where employees at the casino failed to follow the correct protocols when accepting sums of S$5,000 ($3,720/€3,456) or more from third parties which were deposited into accounts of RWS customers.
Singapore Gambling Authority Fines Resorts World Sentosa for AML FailuresThe GRA also found that while RWS had the required framework and protocols in place to ensure source of funds and third party identities were verified, these were not followed. However, the GRA also noted that RWS took prompt action to improve its processes and will now conduct a review of its corporate culture to ensure that internal controls and corporate governance measures are strengthened.
Singapore Gambling Authority Fines Resorts World Sentosa for AML Failures