The UK Gambling Commission has reported that it has fined two online casinos a total of £1.3 million (€1.56 million) following an investigation into social responsibility failures.
Rank Digital Gaming (Alderney) Limited, which operates bellacasino.com, grosvenorcasino.com, meccabingo.com and meccagames.com in the UK, has been ordered to pay a regulatory settlement of £700,557 (€841,041) for social responsibility failures.
The company was found to have failed to:
- Identify those who might be at risk or experiencing harms related to problem gambling
- Contact customers who are displaying signs of problem gambling
- Ensure that people who had voluntarily self-excluded would not have access to gambling products or services
Meanwhile, Annexio (Jersey) Limited which runs lottogo.com must pay a regulatory settlement of £612,000 (€734,726) for both social responsibility and anti money laundering failures.
The company was found to have failed to:
- Identify those who might be at risk or experiencing harms related to problem gambling
- Identify the source of funds for deposits
Speaking of the action taken against both operators, Helen Venn, Gambling Commission Executive Director, said:
UK Gambling Commission Fines Rank Digital and Annexio for Social Responsibility Failures“We expect high standards from operators to ensure gambling in Britain is safe and crime free. Those businesses that fail to meet these standards will find themselves facing costly regulatory action.”
Olivia has worked as an editor and writer for major brands across multiple niches. She now focuses on the iGaming and sports betting industries.