The UK Gambling Commission has reported that it has fined two online casinos a total of £1.3 million (€1.56 million) following an investigation into social responsibility failures.
UK Gambling Commission Fines Rank Digital and Annexio for Social Responsibility FailuresThe company was found to have failed to:
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UK Gambling Commission Fines Rank Digital and Annexio for Social Responsibility Failures
- Contact customers who are displaying signs of problem gambling
- Ensure that people who had voluntarily self-excluded would not have access to gambling products or services
The company was found to have failed to:
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UK Gambling Commission Fines Rank Digital and Annexio for Social Responsibility Failures
UK Gambling Commission Fines Rank Digital and Annexio for Social Responsibility Failures
The company agreed to implement new anti-money laundering and affordability procedures that includes a £500 monthly gross deposit limit on all new customers and a lifetime deposit threshold of £10,000. Once a customer reaches that threshold and has not supplied sufficient source of income documentation, they will not be allowed to make any further deposits.
Speaking of the action taken against both operators, Helen Venn, Gambling Commission Executive Director, said:
UK Gambling Commission Fines Rank Digital and Annexio for Social Responsibility Failures“We expect high standards from operators to ensure gambling in Britain is safe and crime free. Those businesses that fail to meet these standards will find themselves facing costly regulatory action.”