In a press release published on the UKGC website, the commission listed EU Lotto’s breaches of UK gambling laws and social responsibility guidelines.
These included:
- Failing to identify customers who frequently changed deposit limits as potential victims of gambling harm
- Failing to implement affordability assessments to identify those at risk of harm
- Insufficient communications to guide customers towards responsible gambling tools — failure to escalate communications for those that displayed obvious markers of potential gambling harm UK Gambling Commission Fines EU Lotto and Orders Firm to Go Through Audit Following Money Laundering Failures UK Gambling Commission Fines EU Lotto and Orders Firm to Go Through Audit Following Money Laundering Failures
- Permitting the use of third-party debit cards
“This case, like other recent enforcement action, was the result of planned compliance activity. All operators should be very aware that we will not hesitate to take firm action against those who fail to meet the high standards we expect for consumers in Britain.”
No details were given of when the company must undergo its audit or when the fine must be paid.
EU Lotto has yet to comment on the fines and sanctions.
Natasha Lyndon
Based in London, Natasha is a former sports journalist with experience working for some of the biggest athletes & brands in the world of sports and iGaming.