Social responsibility failures included:
- Failure to identify those at risk of experiencing harms associated with gambling
- Failure to interact with those at risk of experiencing harms associated with gambling
The Commission’s investigation also revealed that the company failed to take steps to ensure that self-excluded customers did not receive promotional material encouraging them to gamble. Emails were sent out to 125 customers who had notified the company that they were self-excluding.
Anti-money laundering failures included:
- Failure to implement risk assessments for suspected money laundering and terrorist financing activities UK Gambling Commission Fines GGPoker for Marketing to Self-Excluding Gamblers