Gambling Commission Fines TonyBet for Unfair Terms on Website

Gambling Commission Fines TonyBet for Unfair Terms on Website

Unfair terms included accounts being declared dormant after 6 months inactivity

Gambling Commission Fines TonyBet for Unfair Terms on Website - Wednesday, January 18th, 2023 10:30

iGaming terms and conditions

The UK Gambling Commission has fined TonyBet £442,750 (€505,688) for failing to have fair and transparent terms, and for social responsibility and anti-money laundering (AML) failings.

According to the announcement, the Commission found that TonyBet had published unfair terms and conditions on its website including:

  • Identification required for ‘all withdrawals’ while not having insisted on those same checks earlier in the business relationship
  • Winnings could be confiscated if consumers failed to provide AML documentation within 30 days.
  • Following six months of inactivity, accounts are considered dormant.

The investigation also found that TonyBet had failed to identify customers who may have been at risk or experiencing the effects of gambling harms and insufficient communication with those who were identified.

AML failings included inadequate risk assessments for potential money laundering and terrorist financing. There were also insufficient protocols in place to prevent these criminal activities associated with those risks.

Speaking of the penalty, Kay Roberts, Executive Director of Operations, said:

Gambling Commission Fines TonyBet for Unfair Terms on Website

Gambling industry fines in 2022 came to £220,948,192 / $269,532,490 – a significant increase of 443.9% compared to 2021’s total of £39,283,498 / $48,642,992

Natasha Lyndon

Based in London, Natasha is a former sports journalist with experience working for some of the biggest athletes & brands in the world of sports and iGaming.

Gambling Commission Fines TonyBet for Unfair Terms on Website