According to the announcement, the Commission found that TonyBet had published unfair terms and conditions on its website including:
-
Gambling Commission Fines TonyBet for Unfair Terms on Website
- Winnings could be confiscated if consumers failed to provide AML documentation within 30 days.
- Following six months of inactivity, accounts are considered dormant.
The investigation also found that TonyBet had failed to identify customers who may have been at risk or experiencing the effects of gambling harms and insufficient communication with those who were identified.
Gambling Commission Fines TonyBet for Unfair Terms on WebsiteSpeaking of the penalty, Kay Roberts, Executive Director of Operations, said:
“Not only does this case illustrate our drive to clamp down on anti-money laundering and social responsibility failures, but also highlights action we will take against gambling businesses who fail to be fair and open with customers.”
Gambling industry fines in 2022 came to £220,948,192 / $269,532,490 – a significant increase of 443.9% compared to 2021’s total of £39,283,498 / $48,642,992
