New UK Gambling Commission Rules Ban Marketing to At-Risk Gamblers

13,000 gamblers tell the UKGC to protect those at risk

by - Thursday, April 14th, 2022 10:09

United Kingdom Gambling Commission
New UK Gambling Commission Rules Ban Marketing to At-Risk Gamblers new rules aimed at protecting consumers who are susceptible to the harms of problem gambling.
Gambling companies must prevent any marketing from reaching at-risk customers

New UK Gambling Commission Rules Ban Marketing to At-Risk Gamblers

According to the release, the rules require that all gambling companies licensed to operate in the UK must:

  • Monitor indicators that identify consumers at risk of gambling harm
  • Flag those indicators and take action as soon as possible
  • New UK Gambling Commission Rules Ban Marketing to At-Risk Gamblers
  • Prevent any marketing from reaching at-risk customers
  • Evaluate interactions with consumers who are at risk
  • Record these evaluations for the UKGC
  • Comply with the new requirements at all times
  • Ensure that affiliates also follow the new rules

The UKGC has also revealed that new guidance based on these rules will be issued to gambling companies in June of this year.

Speaking of the introduction of the new rules, Gambling Commission Chief Executive, Andrew Rhodes, said:

“Time and time again our enforcement cases show that some operators are still not doing enough to prevent gambling harm. These new rules, developed following an extensive consultation, make our expectations even more explicit.

New UK Gambling Commission Rules Ban Marketing to At-Risk Gamblers

The new rules are based on feedback received from 13,000 consumers following a consultation that was launched to address the failings of the UKGC. The releases also stated that further changes may be made in relation to online gambling and the need to protect those who are vulnerable once a second consultation has taken place.

Olivia Richardson
New UK Gambling Commission Rules Ban Marketing to At-Risk Gamblers