The UK Gambling Commission has hit Videoslots Limited with a £2 million (€2.3 million) regulatory settlement for social responsibility and anti-money laundering failures.
Gambling Commission Hits Videoslots With Regulatory Settlement for AML and Social Responsibility Failings- videoslots.com Gambling Commission Hits Videoslots With Regulatory Settlement for AML and Social Responsibility Failings
- mrvegas.com
Social responsibility failures
- Failing to undertake responsible gambling reviews at an early stage when customers displayed signs of problem gambling.
- Failing to take into consideration whether deposits or losses were appropriate for the customer – one customer with an income of £60,000 (€70,100) was allowed to lose £98,000 (€114,500) within six months with no interaction.
- Allowing customers with clear problem gambling indicators to gamble significant amounts.
Anti-Money Laundering (AML) failures
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Gambling Commission Hits Videoslots With Regulatory Settlement for AML and Social Responsibility Failings
- Failing to carry out customer due diligence at an early stage as required by internal processes.
- Having insufficient AML analysts to handle expected AML procedure workflow