Other issues included the company’s failure to prevent overspending and to place limits on accounts that incur heavy losses over a short period of time. Two cases highlighted by the UKGC showed one customer losing £50k in six hours while another lost £85k in just over an hour.
As a result of the investigation, White Hat Gaming has agreed to pay a settlement of £1.3 million in lieu of a fine and has committed to improving its safe gambling policies and procedures.
In a statement the UKGC said that:
White Hat Gaming to Pay £1.3M Following UKGC Sanctions“White Hat Gaming has cooperated with our investigations in the course of the investigation and our assessment has led to the operator overhauling its approach to social responsibility and the prevention of money laundering”
White Hat Gaming to Pay £1.3M Following UKGC Sanctions.“Through our compliance and enforcement activity we will continue our work to raise standards in the industry and continue to hold failing operators to account.”
Ciaran has been working within the Gambling Industry as a deep analyst since 2019. His deep knowledge and understanding of all the gambling regulations, and processes makes him a true asset, and an always valuable point of view for Gambling Industry News, allowing us to cover every topics from a brand new perspective.